Items where Author is "Astansti, Dhita Widya"

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Thesis

Astansti, Dhita Widya (2021) Peningkatan Kualitas Pelayanan pada Yayasan Sosial di Surabaya Dengan Metode Service Quality (Servqual) dan Quality Function Deployment (QFD). Undergraduate thesis, Universitas Katolik Darma Cendika Fakultas Teknik.

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