Items where Author is "Astansti, Dhita Widya"

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Astansti, Dhita Widya (2021) Peningkatan Kualitas Pelayanan pada Yayasan Sosial di Surabaya Dengan Metode Service Quality (Servqual) dan Quality Function Deployment (QFD). Undergraduate thesis, Universitas Katolik Darma Cendika Fakultas Teknik.

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