Items where Author is "Putri, Rully Fitria Eka"

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Thesis

Putri, Rully Fitria Eka (2018) PENGARUH KUALITAS LAYANAN DAN PENANGANAN KELUHAN TERHADAP LOYALITAS PELANGGAN PERUSAHAAN JASA EKSPEDISI PENGIRIMAN BARANG VIA KERETA API PADA PT. KARYA INDAH BUANA DI SURABAYA. Undergraduate thesis, Universitas Katolik Darma Cendika.

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