Items where Author is "Hartini, Hartini"

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Thesis

Hartini, Hartini (2006) Pengaruh Keramahan, Kecepatan dan Ketelitian Karyawan terhadap Kepuasan nasabah Perusahaan pada PT. Bank Central Asia Tbk. Surabaya. Undergraduate thesis, Universitas Katolik Darma Cendika Fakultas Ekonomi.

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