Supply Chain Capabilities to Improve Sustainability Performance of Product-Service Systems

Dewi, Dian Retno Sari and Hermanto, Yustinus Budi (2022) Supply Chain Capabilities to Improve Sustainability Performance of Product-Service Systems. International Journal of Sustainable Development and Planning, 17 (8). pp. 2561-2569. ISSN 1743-7601 (Print); 1743-761X (Online)

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Abstract

This study aims to investigate the supply chain (SC) capabilities required for manufacturers, intermediaries and service partners to improve the Sustainability Performance of Product–Service Systems (SPOPSS). A considerable challenge faced by the SC is how manufacturers collaborate with intermediaries and service partners to develop SC capabilities in order to improve SPOPSS. This paper presents a conceptual framework using dynamic capabilities theory for investigating the relationship between SC capabilities and SPOPSS. By qualitative approach through semi-structured interviews with six senior managers from four motorcycle companies–manufacturers and intermediaries, the conceptual framework was validated using thematic analysis. This study identified six SC capabilities: collaboration, partner development and knowledge transfer, innovative service delivery, reflexive control, re-conceptualisation and sustainable product–service capability to improve SPOPSS, also identified microfoundation of dynamic capabilities for each six SC capabilities. The findings proposed two significant contributions to the body of knowledge; first, by developing six identified SC capabilities to improve SPOPSS; and second, by presenting qualitative empirical evidence on how these SC capabilities’ development is inseparable from the SC and could be interactively transferred from manufacturers through intermediaries to a network of service partners.

Item Type:	Article
Uncontrolled Keywords:	dynamic capabilities, sustainability performance, product-service systems, supply chain capabilities
Subjects:	H Social Sciences > HB Economic Theory H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Fakultas Ekonomi > Prodi Manajemen
Depositing User:	Yustinus Budi Hermanto
Date Deposited:	17 Jan 2023 09:48
Last Modified:	17 Jan 2023 09:48
URI:	http://repositori.ukdc.ac.id/id/eprint/1282

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